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Response from the owner
un mois plus tôt
Dear Customer, Thank you for sharing your experience. We are sorry that our service did not …Dear Customer, Thank you for sharing your experience. We are sorry that our service did not meet your expectations. We take our customers' feedback very seriously and are committed to continually improving. We apologize if the pizzas ordered were not of the expected size and if the quality of the ingredients was not up to par. We will review these matters carefully to ensure they do not occur again in the future. Regarding the receipt, we apologize for the inconvenience. It is our practice to always issue receipts, however the recorder's memory is full and the company that takes care of maintenance is closed for holidays. We are recording tax transactions manually. We hope to be able to host you again to offer you a better experience. If you decide to give us another chance, we will be happy to reserve a special treatment for you to change your mind about our pizzeria. Best regards - Nomea More
