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New Hong Shing Restaurant

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259 notes
Ouvert maintenant 12:30 - 20:30
€€ Fourchette de prix par personne CAD 14 - CAD 40
New Hong Shing Restaurant sur la carte
© OpenStreetMap contributions
285 Greenbank Rd
Ottawa, Ontario, Canada
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D'après les commentaires des visiteurs, la cuisine chinoise est plutôt bonne. Ne partez pas sans avoir dégusté un pâté impérial savoureux. Beaucoup de visiteurs commandent un bubble tea délicieux.

Avec ses plats à emporter, ce restaurant est idéal pour les clients qui veulent manger rapidement. Une atmosphère ravissante vous attend dans New Hong Shing Restaurant. Mais la plupart des gens qui utilisent Google n'ont pas donné une bonne note à ce lieu.

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Avis des visiteurs des New Hong Shing Restaurant

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Service Temporairement Indisponible Merci de réessayer plus tard.
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B
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Les portions sont généreuse mais la salle à manger et la cuisine laisse à désirer !
Marie Demander la suppression d'informations
Used to be my favorite Chinese Food restaurant. I've been going here for over 20 years. The last few times are enough to make me reconsider and start going to the one in Riverside South, which is slightly farther away, but which has some great food options, especially their Buddha's Delight. The NHS used to substitute veggie fried rice for the chicken fried rice if you ordered over $35.00 (current deal). In fact, the first time we went there, were ordered several vegetarian dishes, and the person at the cash said we could have a free veggie fried rice instead of the chicken, which is their advertised deal. After that, we would just ask for the veggie fried rice, and they obliged. Last time we ordered over $50.00 of veggie dishes and asked for veggie fried rice instead of the chicken, and they turned us down, saying it was busy and they don't make substitutions when they are busy. OK - we walked away.

Tonight we showed up at 8pm and ordered $44.00 of tofu dishes and asked for veggie fried rice instead of chicken and were turned down again - we were told that they never make substitutions (since when?). We placed the order anyway as it was getting late, but that is the last time we will place a large order there - we may get a small, one-dish order if we're desperate, but if they cannot give us veggie rice instead of chicken, that comes off as very unfriendly - especially when they've done it for decades; perhaps the place was sold to new owners who won't substitute. Not to mention, it took over 30 minutes for them to make our food - this is at their slow period, and we ordered 3 tofu dishes - nothing complicated. The person taking orders was not at all friendly and disappeared into the kitchen after taking the order, and did not come out until our order was ready - she could have at least given a clue as to how long it would be.

The prices jumped an average of $3.00 per dish since covid - as has been the case for many restaurants - I'd be ok with that if the food and service were what they were before covid, but for this particular restaurant, it is not the case.

Their Buddha's delight, for example, had two small pieces of mushroom in it .... the one in Riverside South is full of WHOLE mushrooms, and a few varieties of them - for about the same price. The spicy crispy tofu was good, the tofu noodles were ok, but someone went really heavy with the soy sauce - it was extremely salty.

Sorry, New Hong Shing, but you need to do better to retain long time customers. Good customer service goes a long way to forgiving food that is not up to usual standards and long wait times ....

Edited to add a PS - the description on this web site says they have a great delivery service - they have not delivered food in a very long time - I dare say since before Covid - so that is misleading.
L
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Ordered $155 worth of food including 2 dozen egg rolls. Unfortunately, there was no plum sauce for the egg rolls. Disappointed. Called to advise of the mistake but they didn’t seem to care about it. Oh well, we won’t be ordering from this restaurant again.
Ouvert maintenant 12:30 - 20:30
€€ Fourchette de prix par personne CAD 14 - CAD 40
New Hong Shing Restaurant sur la carte
© OpenStreetMap contributions
285 Greenbank Rd
Ottawa, Ontario, Canada
Adresse
285 Greenbank Rd, Ottawa, Ontario, Canada
Particularités
À emporter Cartes de crédit acceptées Livraison Réservation Accès personnes handicapées Terrain de stationnement TV Terrasse extérieure
Heures d'ouverture
LundiLun 12:30-20:30
MardiMar Fermé
MercrediMer 12:30-20:30
JeudiJeu 12:30-20:30
VendrediVen 12:30-20:30
SamediSam 12:30-20:30
DimancheDim 12:30-20:30
Site web

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