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Response from the owner
10 jours plus tôt
Hi Marikiya, We’re really sorry to hear you felt disappointed, that’s never the experience we want for our guests. The Bluey screening was a compilation of existing episodes, which was mentioned in the event description on our website. We host these screenings because many families enjoy seeing their favourite characters on the big screen and turning it into a fun day out together. We’re sorry if this wasn’t what you expected. Children are absolutely welcome at Natlab, we genuinely enjoy having families with us. At the same time, our café is a shared space where other guests may be relaxing or working, so our team sometimes has to gently ask for a lower volume to keep things comfortable for everyone. We’re sorry if the way this was communicated made you feel that kids weren’t welcome, that was certainly not our intention. We hope to welcome you and your family again soon and to give you a much better experience next time.