Meesterbakker Remmerswaal Roodenrijs Irenelaan Bakker Rijswijk

Beste Faiza, Hartelijk dank voor het achterlaten van uw feedback. We vinden het erg vervelend te horen dat uw recente aankoop van het gebak niet aan uw verwachtingen voldeed en dat u de kwaliteit als onvoldoende heeft ervaren. Dit is uiteraard niet de ervaring die wij onze klanten willen bieden.Wij staan volledig achter de versheid en kwaliteit van al onze producten en nemen uw opmerkingen hierover zeer serieus. Wij willen deze situatie graag beter begrijpen en de kans krijgen om een passende oplossing te vinden. Zou u alstublieft contact met ons willen opnemen?

Dear Kelly, those spots are indeed not mold, but prints from our black baking trays. I take it you haven't gotten sick? They sometimes arise because we put the still frozen dough and cheese ragout rolls on a black baking tray with baking …Dear Kelly, those spots are indeed not mold, but prints from our black baking trays. I take it you haven't gotten sick? They sometimes arise because we put the still frozen dough and cheese ragout rolls on a black baking tray with baking paper in the refrigerator every evening. When the saleswomen come in the morning, they are thawed and can be freshly baked in the shop oven. Due to the combination of moisture and small remnants of fat on the black baking tray, we sometimes see these black dots on the bottom of our sandwiches. Can imagine that you can see this as mold and that you consulted us. It would be a shame never to eat cheese ragout sandwiches again, so please come and pick up two free sandwiches at our store in the Irenelaan and if by chance there are also black dots on them, you can choose another one :-). Kind regards, on behalf of team Irenelaan, Judith Barendse, Master baker Roodenrijs Update: We have done a test to be sure and the spots are definitely from the baking tray. I try to upload the photos here, otherwise you can request them via [email protected]. From now on we will use double baking paper so that the risk of stains on the product is reduced. Thank you for your tip and feel free to come and get a new sandwich! More