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McDonald's Umlazi Station Drive-Thru

N°8 de 80 restaurants fast-food à Umlazi
N°95 de 1084 restaurants fast-food à Durban
3,5 314 notes ZAR 59 Ouvert maintenant

Les visiteurs n'apprécient pas vraiment prendre un café à ce restaurant. Un personnel accueillant vous recevra chez McDonald's Umlazi Station Drive-Thru tout au long l'année. Un service agréable est toujours un plaisir. Une atmosphère familiale a été remarquée par les clients. Mais la plupart des clients qui utilisent Google n'ont pas donné une bonne note à ce lieu.

Avis d'utilisateurs sur les plats et les services

normal take outFood
bad stuff
normal bought
bad problem
bad finish
disgusting store
disgusting is terrible
normal open
bad inside
disgusting the shop

Evaluations des McDonald's Umlazi Station Drive-Thru

Zomato Pas encore noté Google 3,8/5 ⋅ 314 notes

Détails

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Avis des visiteurs sur McDonald's Umlazi Station Drive-Thru

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Service Temporairement Indisponible Merci de réessayer plus tard.
SN

un mois plus tôt sur Google

My latte was too strong on coffee or cappuccino it wasnt nice at all please fix that next time changed it though thank you
M
un mois plus tôt
Hello Skhona, We regret that your latte was too strong. We'd like to understand your preferences a little better so that your next experience is delightful. Kindly share more details with us at "https://crmportal.mcdonalds.co.za/Feedback/" The McDonald's Social Team.
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SZ

2 mois plus tôt sur Google

Very poor service, this is the slowest McDonald’s in SA. You will wait long even if you’re the only one in the queue. Staff need better training or supervision because it’s absolutely unacceptable. Ever since they opened it’s been the same customer experience. Would not recommend it Service: Takeaway Meal type: Dinner Price per person: R 200–250 Food: 3 Service: 1 Atmosphere: 1
M
2 mois plus tôt
Hello Siyanda, Thank you for taking the time to share your experience. To help us better understand the situation and assist you in the best way possible, can you please provide more information about your visit at https://crmportal.mcdonalds.co.za/Feedback/? Sincerely, The McDonald's Social Team
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DM

2 mois plus tôt sur Google

Dear McDonald's Customer Service, I am writing to express my disappointment regarding an incident that occurred at the KwaMnyandu Mall location on October 16, 2024, around 3:00 PM. As a regular customer at this McDonald's, I have come to accept that the service is often less than excellent, but today was particularly disheartening. While waiting for a companion to join me for lunch, I was approached by a staff member who informed me that I was not allowed to sit without placing an order. I assured her that I intended to order once my friend arrived. Unfortunately, this staff member went on to inform her colleagues and even called security to remove me from the premises. What was particularly humiliating was the reaction of the staff, who laughed and made comments about my situation as I left. This experience left me feeling mocked and disrespected, which is unacceptable in any customer service environment. I was unable to obtain the staff member’s name, as they do not wear name tags, which I find unprofessional. However, she was a tall, light-skinned woman with big eyes and a slightly chubby build, working during the 3:00 PM shift. This incident has left me with a bitter taste regarding my experience at McDonald's, and I regret to say that I will not be returning in the future. I hope you will take this complaint seriously and address the behavior of your staff to prevent such incidents from occurring again.
M
2 mois plus tôt
Hi Dudu Mkhabela, Thank you for sharing your experience at our KwaMnyandu Mall restaurant. We understand your frustration and take customer service seriously. We want to ensure that all our customers have a positive experience at McDonald's. Unfortunately, we're unable to offer you any kind of resolution or compensation for your experience. However, we would appreciate it if you could provide more details about your experience at "https://crmportal.mcdonalds.co.za/Feedback/". This will help us investigate the matter and take appropriate action. The McDonald's Social Team
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