McDonald's Mall of Africa

Hello Ameera, Sorry to hear about this experience. This falls short of our standards and I …Hello Ameera, Sorry to hear about this experience. This falls short of our standards and I agree this is disappointing. If you'd like to provide additional details, please fill out the form here: https://crmportal.mcdonalds.co.za/Feedback/. Thank you, The McDonald's Social TeamMore

Hello Justin, We truly regret to hear about your experience at our outlet. Thank you for …Hello Justin, We truly regret to hear about your experience at our outlet. Thank you for taking the time to bring this to our attention. To better understand the concerns, we want to invite you to submit a full report of the experience using our complaint portal on the link here "https://crmportal.mcdonalds.co.za/Feedback/". The McDonald's Social TeamMore

Hi Zanele, I'm sorry to hear about the missing pack of fries in your order. I completely …Hi Zanele, I'm sorry to hear about the missing pack of fries in your order. I completely understand your frustration and disappointment. Unfortunately, since the incident has already occurred, I'm unable to offer you any replacements or refunds at this time. However, if you'd like to provide more information about your experience, you can do so by visiting our online Feedback Portal: "https://crmportal.mcdonalds.co.za/Feedback/" Thank you for bringing this to our attention, and I hope you'll continue to enjoy our food and service in the future. The McDonald's Social TeamMore