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Response from the owner
9 mois plus tôt
We are very sorry to learn that your experience with us did not meet your expectations . A waiting time of 35 minutes is indeed far from our standards, and an error on your order is clearly not representative of the quality of service that …We are very sorry to learn that your experience with us did not meet your expectations . A waiting time of 35 minutes is indeed far from our standards, and an error on your order is clearly not representative of the quality of service that we seek to offer . We are surprised to hear that no apology has been made to you, as this does not reflect the care we want to give to our customers. Your frustration is completely understandable and we take note of each of your points to pass them on to our team in order to improve our service. We hope to have the opportunity to show you that we are capable of much better and that we take your feedback very seriously . Team McDonald's AngletMore