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Response from the owner
9 jours plus tôt
Hello Ms. Mouna, Thank you for your detailed feedback on your visit. We are delighted that you enjoyed our setting, our service and our products. However, we sincerely apologize …Hello Ms. Mouna, Thank you for your detailed feedback on your visit. We are delighted that you enjoyed our setting, our service and our products. However, we sincerely apologize for the discomfort caused by the heat. We would like to point out that there is no air conditioning in our tea room. It is a bioclimatic pergola, designed to offer optimal comfort while respecting the environment. We understand that this was not sufficient during your visit and we take your comments very seriously. We will immediately review our procedures to ensure a pleasant temperature at all times, regardless of the crowds. We hope to have the opportunity to welcome you again for a fully satisfactory experience. Do not hesitate to contact us by email at [[email protected]]. Sincerely, More
