Les clients n'aiment pas prendre un poulet à M&M Food Market. Vous aurez de bons souvenirs de ce lieu car il est connu pour avoir un bon service et une équipe aimable, toujours prête à vous aider. On vous recommande aussi cet endroit car il propose un prix adéquat. Mais cet endroit n'a pas reçu un score élevé de la part des utilisateurs de Google.
I asked the girl behind the counter for the teriyaki steaks. She first told me no we don't have that. I looked on the menu board and look right in front of my eyes a pack of 4 5 oz teriyaki steaks. So I again asked for the steaks and she brought me a single chicken kabob. First of all a steak is meat like beef. And she was unaware of the products that the store carried. So I leaned over counter so I could see in the coolers and freezers and look I saw the steaks and pointed them out and yes I received my steaks. I do think training is critical in good customer service. And for the staff members to be successful they must me educated and trained correctly. Shame on you m&m you can do so much better. Just take some time and everyone could be happy and have a decent experience and shift instead of chaos. Poor management can destroy your stores reputation.
M
Response from the owner8 mois plus tôt
We appreciate you sharing your feedback with us. Our Customer Care team would like to get some details from you about your experience. If you don't mind, please e-mail us with your feedback at [email protected]. Thanks!
Great staff, seems family owned. Biggest issue is they often close early. So waste my time driving down only to find that they have closed 30mins early. This happened quite often.
M
Response from the owner12 mois plus tôt
We're glad to hear that you appreciate the great staff and the sense of a family-owned business. We apologize for the inconvenience you've faced with early closures. We understand how frustrating that can be and we'll do our best to address …We're glad to hear that you appreciate the great staff and the sense of a family-owned business. We apologize for the inconvenience you've faced with early closures. We understand how frustrating that can be and we'll do our best to address this issue with the store to ensure more consistent operating hours in the future. Please reach out to [email protected] so we can assist you further. Your feedback is important to us, and we value your patronage. Thank you for bringing this to our attention! More