Italien, Pizza, Options végétariennes
FerméOuvre à 19:00
€€€€
Fourchette de prix par personne €9 - €18
© OpenStreetMap
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La cuisine cuisine italienne créée par un chef grandiose est magnifique ici. Une pizza napolitaine délectable est le plat le plus savoureux. Le secret de la réussite de ce restaurant est une pizza au nutella savoureuse. Essayez un vin de maison délicieux ici. A Mamma Rosa Ortezzano, les visiteurs peuvent commander un latté bon.
Choisissez une table à l'intérieur ou à l'extérieur. Un personnel beau attend les clients tout au long de l'année. Un service décontracté est toujours un plaisir. Payez un prix adéquat pour manger dans ce lieu. La plupart du temps, on trouve ici une atmosphère exotique. D'après le classement de Google, cet endroit a reçu un score de 4.4.
Meilleur en ville
Cette récompense est attribuée en fonction de l'analyse de divers facteurs, tels que les avis, les notes et les tendances d'engagement des utilisateurs sur Restaurant Guru.À emporter
Avis d'utilisateurs sur les plats et les services
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Merci de réessayer plus tard.
Italien, Pizza, Options végétariennes
FerméOuvre à 19:00
€€€€
Fourchette de prix par personne €9 - €18
© OpenStreetMap
contributions
Adresse
Contrada Aso, 62, Ortezzano, Marches, Italie
Particularités
Terrasse extérieure
À emporter
Cartes de crédit acceptées
Réservation
Pas de livraison
Accès personnes handicapées
Terrain de stationnement
Heures d'ouverture
| LundiLun | 19:00-00:00 |
| MardiMar | 19:00-00:00 |
| MercrediMer | Fermé |
| JeudiJeu | 19:00-00:00 |
| VendrediVen | 19:00-00:00 |
| SamediSam | 19:00-00:00 |
| DimancheDim | 19:00-00:00 |
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@mammarosaortezzano
Although we were a bit disappointed to see a brown hair in our antipasto, we ignored it and said nothing. Upon eating my pizza there was another brown hair under the crust. This being the second time, we politely informed the waitress who offered to fix it by bringing out a fresh pizza. A few minutes later the owner came out and rudely threw another pizza in front of me and said "sorry" in a very sarcastic and condescending way. My husband infromed him (in Italian) that this was the second hair we found tonight. Annoyed, he exclamied, in an insulting way, that it is a blonde hair and did not belong to anyone else. I, indeed, have very blonde hair and assure you this was a dark hair. He insisted that it was my hair and refused to be sincere in an apology or take any responsibility. He tried to shame and embarrass us instead of just apologizing and moving on. He felt the need to make a point and a scene. My husband and I decided to leave immediately after and left the pizza and the unexcusable and horrible treatment behind. We are easy going people. We flat out ignored the first hair and respectfully let the waitress know about the second. A new pizza was more than enough to satisfy us. Instead, to be rudely accused, by the owner, of planting my own hair at the bottom of the pizza plate... for what?? Half of a free pizza?
Owner-Sir, my written Italian is not very good so this is why my review is in English. I, a faithful customer, do not care what the problem was. I care how you deal with it. Giving me a new pizza and saying sorry was more than enough to keep me as a customer for life. I'm reasonable, I understand that this can and does occure however, because you tried to blame this on me when clearly, it was a brown hair, not once, but twice.... Well, your pride and unfair treatment cost you two customers who will in return, tell their friends and anyone who will listen about the way you chose to react. Even if you thought it was a blonde hair... You could have just given me the pizza and continued to receive our business. Although we appreciate the fact you did not charge us for the pizza, your rude and accusing manor is why we will never come back nor recommend you to others. Next time, I suggest you swallow your pride and resolve the problem rather than insult your guests.