Maison Vatelier - Rouen

Dear Mrs. Hebert, A huge thank you for your loyalty and your warm opinion. We are delighted to …Dear Mrs. Hebert, A huge thank you for your loyalty and your warm opinion. We are delighted to know that you enjoy our pastries and that you always find what you are looking for with us It is a pleasure to read that our puff pastry brioche as well as our mojito tart and our rising sun pastry have conquered your palate. We will be happy to continue to welcome you and offer you unforgettable gourmet moments. I'm looking forward to seeing you again, The Vatelier House More

Dear Mrs Lecorf, Thank you for taking the time to share your experience, although we are sorry …Dear Mrs Lecorf, Thank you for taking the time to share your experience, although we are sorry that it did not live up to your expectations. Our customers' experience is our priority, and what you have described does not reflect the standards we strive to maintain. We take your comments very seriously and we will make sure to remind our team of the importance of scrupulously respecting best practices. We hope to have the opportunity to welcome you again and provide you with a more pleasant experience. Yours sincerely, The Vatelier House More

Dear Madam, We sincerely thank you for taking the time to share your experience with us. We …Dear Madam, We sincerely thank you for taking the time to share your experience with us. We are delighted to learn that you enjoyed our flaky brioche and our cookie. However, we regret that some of our pastries did not meet your expectations in terms of flavors. Your comments encourage us to take up the challenge of fully satisfying our customers. Regarding the welcome you received, we are sincerely sorry that it did not meet our standards. We would like to assure you that we attach great importance to providing warm and attentive service to each of our customers. We will ensure that we strengthen our commitment to a quality welcome. We hope to have the opportunity to welcome you again to Maison Vatelier to offer you a positive experience. Yours sincerely, Maison Vatelier More