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Response from the owner
2 années plus tôt
Hello Maude, We are so very sorry to hear about your hot chocolate and your experience! It is our mission and goal is to provide great service, delicious drinks and food to every customer. As a new business we have faced many challenges as …Hello Maude, We are so very sorry to hear about your hot chocolate and your experience! It is our mission and goal is to provide great service, delicious drinks and food to every customer. As a new business we have faced many challenges as a result of the pandemic, one of them is the lack of employees due to covid. We have also had issues with our Chocolate Pump and had replaced it, but it seems like this time it was still not pumping enough chocolate. We are very sorry, and have resolve this issue. Our community means the world to us and we will continue make improvements to put our customer first. Please come back and give us another chance, we will make it up to you!More