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Louanne's Famous Fries

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327 notes
FerméOuvre à 12:00 demain
€€€ Fourchette de prix par personne jusqu'à CAD 10
325 Guelph St
Halton Hills, Ontario, Canada
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N'oubliez pas de déguster un poutine cuit à la perfection à ce restaurant. Vous aurez de bons souvenirs de Louanne's Famous Fries car il est connu pour avoir un bon service et une équipe aimable, toujours prête à vous aider. On vous recommande aussi cet endroit car il propose un prix démocratique. Ce lieu est connu pour une atmosphère familiale. 4.6 est la note que cet endroit a obtenu du sytème de notation de Google.

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Service Temporairement Indisponible Merci de réessayer plus tard.
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R Harrison Demander la suppression d'informations
A “warning shot over the bow” We like, LOVE family owner/operator businesses. If we don’t support them. they’ll disappear and we’ll all be at the mercy of BIG BUSINESS and have to play by their rules! My wife and I haven't been to Louanne's since it moved from the Trafalgar/10th Liine location so we were looking forward to checking out its new location. As mentioned, "We're a BIG fan of LOCAL/OWNER establishments"... especially those who support the LOCAL community. About two+ weekends ago, we decided to visit on our way back from Toronto, it was getting late to cook at home so why not? We ordered two burgers and although they were as expected, the two girls working there demonstrated a lack of friendliness (it was uncomfortable almost immediately). To make matters worse, when we asked where the condiments were to put on the burgers (they are usually on the shelf alongside the order window)... it was like we were asking for too much. They said “What do you want on it"... they wanted us to give them the burgers back to put the ingredients on them. I was stunned, before I could respond, my wife piped up and asked “Where are the condiments, they're usually here".... pointing to the shelf. So, they then put them out on the shelf and they were almost empty. For example, there was one mangled thin tomato slice in the container. As if that would do for the two burgers. So my wife asked for more tomatoes. The girl then grabbed a tomato, and right in front of us bare-handed, began to slice them, placing each one individually (bared-handed) in the container. If felt like it was done this way on purpose. Now I don't know how others would feel about this but, for us, food prep hygiene is paramount in our household and our expectations are the same for restaraunts. Then the napkins... no napkins... my wife asked for napkins the girl gave us one napkin... she had to ask for more... ... this was the most awkward, antisocial, uncomfortable experience I think we've ever had, especially at a LOCAL/OWNER-RUN establishment that relies on community support and word of mouth. If we hadn't already paid upfront, we would have walked away! To make matters worse, while sitting in our car (RELUCTANTLY) eating the burgers, we discussed what just happened, the tomato incident ("Tomato Gate") and came to the conclusion that perhaps, this is a new norm now... even for private owners operators, (in a small community to boot!) let alone big chain restaurants, perhaps its time we stop patronizing them all together! I know the owner reads and responds to social media reviews, but I’m NOT expecting a response or offer to come back for a re-do I’m just hoping that this was a glitch. Regarding a “warning shot over the bow” comment All too often, business owners fail over time, not knowing why and it's usually because, as a mentor long ago told me, “It’s not the Customers you gain, but rather the Customers you lose, and that you never know why, that ultimately ends a business”. This is the reason I wrote this (lengthy) review and, the reason why it took me over two weeks to decide to write it, because I geniunely like this establishment, have great memories taking my daughter there when she was a kid after soccer game etc. I could have easily just said “Oh well, another business bites the dust” but I didn’t want that to happen to this business, especially since all the headaces that the owner endured to finally get the business back up and running. I’m (we’re all) rooting for you! Perhaps in a few weeks, we’ll give Louanne’s another “shot". There's nothing better than sharing a small Poutine on a chilly, sunny day in the Fall. 3 stars because we hope that this was an anomaly. Meal type: Other Price per person: $10–20 Food: 3 Service: 2 Atmosphere: 3 Recommended dishes: Hamburger
L
2 mois plus tôt
Happy Tuesday! I am SO sorry you had such a terrible experience two weeks ago. Can you please text me at 416-697-2992. I would really like to make things right, if I am able to!
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Tia-Lynn Rolfe Demander la suppression d'informations
SHOUTOUT to Louanne's Famous Fries!!!! The Newfie Poutine was sooo DELICIOUS, omg!!! The portion size was incredible as well. It was like a hot hamburger on top of a poutine. How could you go wrong with that!? Oh, and the chicken fingers huge and one of the best I’ve ever had! Will definitely be a returning customer !! The Newfie in me was in-love with her lunch today!! If you haven’t yet, stop by and support this local food truck! You won’t be disappointed!! Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Meat Poutine, Chicken Fingers, Newfie Fries, Gravy, French Fries
L
7 mois plus tôt
Thank you so much for the amazing review Tia. So very sweet of you. We appreciate you and can’t wait to see you again!
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B
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This is hands down the best chip truck style food I’ve had in a LONG time.
The poutine and gravy was absolutely delicious and the hot dog is huge with great taste!!
I’m extremely satisfied with this meal and would 150% recommend this place to any and everybody! The lady working was also incredibly friendly and her service was awesome, amazing place to eat!
FerméOuvre à 12:00 demain
€€€ Fourchette de prix par personne jusqu'à CAD 10
325 Guelph St
Halton Hills, Ontario, Canada
Adresse
325 Guelph St, Halton Hills, Ontario, Canada
Particularités
Pas de livraison Terrasse extérieure À emporter Pas de réservation
Heures d'ouverture
LundiLun Fermé
MardiMar Fermé
MercrediMer 12:00-18:00
JeudiJeu 12:00-18:00
VendrediVen 12:00-18:00
SamediSam 12:00-18:00
DimancheDim 12:00-18:00
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