London

Dear Guest, First of all, please allow us to apologize for the unpleasant experience you described. Your review is extremely important to us, and we deeply regret that your visit to our restaurant did not meet your expectations. We have already discussed this matter with our security team to ensure that such incidents do not occur again. Politeness and hospitality at every stage of the visit are priorities for our restaurant. Regarding the quality of the food, we have conveyed your feedback to our chef and kitchen team. We take your criticism seriously and will work on improving our dishes and their presentation. Your comments provide us with an opportunity to grow and improve.

Dear Keith, Thank you for your review and for highly rating our service, atmosphere, and team. Your opinion is very important to us, and we value the feedback. We would like to clarify the situation regarding the payment for songs in our karaoke bar. At Londonsk, every guest can become the star of the evening by performing a song. The price of 10,000 rubles per song is set not for the regular choice of song, but for the opportunity to sing out of turn and also applies to those guests who are relaxing at the bar. This option was introduced for those who wish to perform without waiting and get immediate access to the stage, which is especially valuable on evenings with high demand. We understand that this aspect might have been unexpected, and we apologize for any misunderstanding related to our song ordering system. We strive to be as transparent as possible regarding our services and prices, so that every guest can plan their visit in advance. We hope that, despite this moment, you will choose our establishment again for an evening in pleasant company, enjoying our hospitality and quality service. Sincerely, The London Team

no, the owner has been to London several times. Our dress code is our concept, our style and the rules of our bar. Anyone who does not agree with them may, perhaps, not come. Do you agree? We are glad to every permanent and new guest, but this does not change our rules. Thank you for your opinion