Locanda Erlangen - Pizza & Pasta

Hello Ingrid, We are really sorry that your visit with us was so disappointing. A 40 minute wait for salad and pasta and an undercooked caipirinha are absolutely not up to …Hello Ingrid, We are really sorry that your visit with us was so disappointing. A 40 minute wait for salad and pasta and an undercooked caipirinha are absolutely not up to our standards and we sincerely apologize. The fact that your food was cleared away before you were finished is also unacceptable - that shouldn't have happened. We will discuss this internally and train our team accordingly to avoid such situations in the future. If you notice something like this again, please contact us directly on site so that we can react immediately. Thank you for your feedback – we take it very seriously. Your Locanda teamMore

Hello Andrea, We are very sorry to hear that your visit with us did not meet your expectations. It is of course unacceptable that the drinks were not served optimally and we …Hello Andrea, We are very sorry to hear that your visit with us did not meet your expectations. It is of course unacceptable that the drinks were not served optimally and we apologize for this. Your impression of value for money is also important to us and we will discuss this internally. If you notice something, please contact our service staff directly at any time - we always strive to find a solution quickly. Thank you for your feedback, we are working on making it better. Your Locanda teamMore