L
Response from the owner
9 mois plus tôt
Thank you for your feedback. I apologize for any inconvenience caused by the opening hours of the Lobby …Thank you for your feedback. I apologize for any inconvenience caused by the opening hours of the Lobby Lounge Bar. Your experience does not in any way match the attentive and quality service we strive to provide our guests. The information on Google is correct, the Lobby Lounge Bar is actually open until 11:30 p.m. Unfortunately, I still don't understand how this happened and why it was closed earlier. Please excuse us for this. Please be assured that your feedback has already been recorded and discussed by our F&B Manager with those responsible at the Lobby Lounge Bar. We have taken the necessary measures to ensure that such a situation does not occur again in the future. I hope this helps restore your trust in the Lobby Lounge Bar and that we can welcome you back soon. Kind regards, Maximilian von Reden General ManagerMore