Libro Deli

Hi Kristina We are very sorry that we made your day so unpleasant we started to address your comments immediately and thank you for your feedback, thanks to which we can …Hi Kristina We are very sorry that we made your day so unpleasant we started to address your comments immediately and thank you for your feedback, thanks to which we can improve. We took the liberty of writing a statement on your complaint. The broth wasn't spoiled (but we'll put our hand in the fire), but anything could have happened since the kitchen works with vinegar, lime, lemon The solution didn't come from the kitchen because it didn't make sense to argue about who's right, so you weren't charged for the soup. Prawn crackers are just an addition, a little crunchy and complements the colors in the dish. Thank you also for the attached photo, the kitchen was retrained on how to pickle curry, in what quantity of herbs and sauce. Bun bo nam bo is something like a pasta salad with vegetables, we give 100g of sliced ​​beef ribeye in raw form. If there is not enough meat, it is not a problem to order a portion of meat. The sauce is a bit of a problem for us because when we put the sauce directly in the dish, the guests were not satisfied with this way and we started to give it separately, but the staff or even the cook are not without mistakes and forget to add/serve. In that case, it's really almost tasteless...it happened to us 1 more time that day and hopefully the last one. As an apology, we would like to offer you free admission with a reservation to the concert of the great trio Colorful People on September 21 at 8:00 p.m. If you are interested, we would be very grateful for a second chance. Please let us know if we can come to an agreement like this, or if you can propose another compensation. Thank you again for your feedback and have a nice day. Regards, team Libro DeliMore

Thank you Marek