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Response from the owner
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Dear Kev Lef, First of all, we would like to thank you for sharing your experience at 3 …Dear Kev Lef, First of all, we would like to thank you for sharing your experience at 3 Brasseurs - Centropolis Laval. We are delighted to know that you have always enjoyed coming to eat with us. However, we are sorry to hear that you were not completely satisfied with your recent visit. We understand that measures taken in response to the COVID-19 pandemic may have impacted your dining experience. We would like to make it clear that the safety and health of our customers and staff is our top priority. Current restrictions require us to temporarily reduce certain portions and toppings to ensure food safety and comply with government guidelines. Regarding your poutine, we sincerely regret that you found the portion of filling insufficient and the doussous without cheese or sauce. We understand that this may be disappointing and we apologize for any inconvenience caused. We will immediately forward your comments to our kitchen team so that they can review and improve the quality of our dishes. Furthermore, we are also sorry if the size of your friend's pizza seemed small to you. We strive to maintain the consistency of our portions, but we appreciate your feedback and will take this into consideration to improve our offering. We sincerely hope to have the opportunity to welcome you again to 3 Brasseurs - Centropolis Laval to offer you an enhanced culinary experience. Your satisfaction is important to us, and we appreciate your feedback which helps us improve. Sincerely, The 3 Brasseurs team - Centropolis LavalMore
