L'eden Restaurant

Dear Customer, Thank you for taking the time to share your detailed thoughts about your …Dear Customer, Thank you for taking the time to share your detailed thoughts about your experience with us. We are delighted to learn that you appreciated the cleanliness and space of our rooms, as well as the ease of check-in and the general courtesy of our staff. We are also happy that you found the atmosphere pleasant. However, we are sincerely sorry that your experience at L'eden restaurant did not meet your expectations. Your comments regarding the limited menu and ordering errors during lunch service have been well noted. We are continually working to improve our offering to better meet the needs of our customers. We deeply regret the inconvenience you experienced during your dinner. The behavior you describe on the part of our server does not at all correspond to the service standards that we strive to maintain. Please know that we will immediately investigate this situation and take the necessary measures to prevent this from happening again. Your comment highlights the importance of continuing training and awareness of our staff in welcoming international customers. We sincerely apologize for this experience and hope that you will give us the opportunity to provide you with impeccable service during your next visit. Sincerely, AliceMore