C
Response from the owner
9 mois plus tôt
The frustration must have been terrible for 3 of you (there were 4 of you) to leave a message and a horrible note at our establishment. :) I hope these messages did you some good, gave you some relief and were able to …The frustration must have been terrible for 3 of you (there were 4 of you) to leave a message and a horrible note at our establishment. :) I hope these messages did you some good, gave you some relief and were able to get rid of this frustration. Personally, I wonder about the point of such venting, apart perhaps from the need and desire to cause harm. First of all, no, we do not accept food that does not come from our establishment. You were aware or you don't know how to read, it's written on around fifteen posters in our house. We did not force you to buy a coffee from us, there are many other places where you could have done so in Fromentine, why choose our establishment if our offer does not suit you? Just to let off steam on the networks afterwards? What's really the point? We don't force anyone to have coffee at our house as far as I know? We manufacture and offer products that correspond to what we want to do with this coffeeshop, which is why we systematically refuse food and drinks that come from outside. In my opinion, it is also a question of education, who comes to a restaurant with their own food for example? You talk about respect for the client, but respect is a concept of exchange, we respect clients who respect our work, and who respect us, which is not your case. Is the coffee terrible? Our supplier, la brulerie des Olonnes, which selects and roasts Organic and Fairtrade coffees and with whom we have worked since the beginning will be delighted to hear this. Or maybe you didn't like the vegetable milk in the cappuccino, because we only serve vegetable milk, again it's listed on our menu, if you don't read it, don't come and complain. This is our proposal, if you don't like it, why come to us. Of course I copy and paste, the same answer to all the people in your group, I don't have any more time to waste and devote to you. Please do not come back to us. Sincerely, Olivier, CDLGMore