Boulangerie DERVAL - Cathédrale

Hello Mrs, I am delighted to learn that our products were able to satisfy you as well in bread, pastries or pastries :) I will not fail to communicate your comment to the …Hello Mrs, I am delighted to learn that our products were able to satisfy you as well in bread, pastries or pastries :) I will not fail to communicate your comment to the entire team! We also thank you for your pleasant compliment on the welcome in store! We look forward to seeing you again with us :) Have a nice day and see you soon Clemence Derval,More

Hello Mrs, Thank you for taking the time to give us your opinion. We are happy to learn that the chocolate chip frangipane was a success during your tasting! However, we …Hello Mrs, Thank you for taking the time to give us your opinion. We are happy to learn that the chocolate chip frangipane was a success during your tasting! However, we are sorry that the welcome was not warm enough that day. However, I pay attention to ensuring that the entire team is pleasant with the customer and that a smile is required. But sometimes, weekends, especially in January with the pancakes, are particularly tiring and fatigue can explain this more distant welcome. It is enough that you have passed after the morning tide and that fatigue is felt in the team at that time. Nevertheless, I have informed the entire sales team so that the welcome is as warm as usual the next time you visit us :) Wishing you a good day, Clemence Derval,More

Hello Sir, We are sincerely sorry that our cocktail tray was not to your liking. Our cocktail pieces and all of our products are entirely homemade by our team …Hello Sir, We are sincerely sorry that our cocktail tray was not to your liking. Our cocktail pieces and all of our products are entirely homemade by our team and assure you that they are not frozen. We are very surprised by this message due to the very positive feedback on these products in store since our reopening after Christmas. Some customers have even chosen to re-recommend this tray for December 31st. However, we will investigate to understand why the flavors were not there on your order. The Venezuela log (chocolate) seems to have pleased you, we are delighted with that. Don't hesitate to stop by the store to discuss it in person, it's always more pleasant to discuss things face to face than through a screen. Above all, we always remain available and listen to our customers' comments. Very good day sir and my best wishes for this year 2024, Clemence Derval More