Grand Hôtel de Valenciennes

Good evening Madam, Your comment about your stay in our establishment particularly caught our attention. We attach great importance to the satisfaction of our customers and strive …Good evening Madam, Your comment about your stay in our establishment particularly caught our attention. We attach great importance to the satisfaction of our customers and strive daily to meet the needs of each of them. We therefore very sincerely regret that your stay did not bring you complete satisfaction and ask you to accept our apologies. In the event of a serious problem like this in your room, do not hesitate to inform reception directly; we would have changed rooms immediately if we had known. . Renewing our apologies and wishing you a pleasant evening. Sincerely The receptionMore

Hello, We thank you for this 5-star rating on our establishment. We look forward to welcoming you soon. …Hello, We thank you for this 5-star rating on our establishment. We look forward to welcoming you soon. Sincerely The receptionMore