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Response from the owner
un an plus tôt
Hello Alexander, … Hello Alexander, We apologize for this disappointing experience. After speaking with our team, it appears that this situation occurred on an exceptionally busy day, where breaks had not yet been taken. Once our manager noticed the influx of customers, she quickly stepped in to strengthen the team. We sincerely apologize that our breaks, although necessary, have had an impact on the quality of our service. Your satisfaction is our priority, and we are determined to ensure a better experience during your next visit. We hope to have the opportunity to welcome you again and regain your trust.More