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Response from the owner
un mois plus tôt
Good morning, We thank you for taking the time to share your experience, although we are sorry …Good morning, We thank you for taking the time to share your experience, although we are sorry that it did not live up to your expectations. We attach great importance to the quality of our products and the satisfaction of our customers. It seems that, in this case, several elements did not meet your expectations, and we sincerely apologize for this. Your feedback regarding the cooking of the burger, the quality of the bread and fries is taken very seriously. We will review our preparation and cooking methods to prevent this type of situation from happening again in the future. We also apologize for the impression left by our team. Service and food quality are essential to us, and we will make sure to strengthen the training of our staff. We hope you will give us another chance to give you a more pleasant experience. Sincerely, The House BreweryMore