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Response from the owner
9 mois plus tôt
Dear Mai Beri, Thank you for taking the time to share your feedback regarding your recent visit to La Joie de Vivre. We are truly disheartened to hear that your experience did not meet your expectations, as we strive to provide all our guests with exceptional dining experiences. We were particularly surprised by your review, as your comments were not brought to our attention during your stay or at the time of your departure. We had the opportunity to speak with your husband, who mentioned that he enjoyed both the meal and the overall experience at our restaurant. This has made us keen to understand more about your experience and what we could have done differently to enhance your time with us. We deeply value your input and would appreciate the chance to discuss this further with you at your convenience. Please let us know a suitable time for us to call you. We are committed to ensuring that all our guests leave La Joie de Vivre feeling satisfied and cherished. We hope to have the opportunity to welcome you back and provide you with a true representation of our hospitality and service. Warm regards, La Joie de Vivre Ristorante Team