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Response from the owner
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Dear Nancy P.Thank you for taking the time to share your feedback about your stay and dining experience with us! We’re delighted to hear that you enjoyed our breakfast and appreciated the variety, quality, and service. Your kind words, especially about the colleagues you mentioned, will surely make their day!However, we regret that your dinner experience did not fully meet your expectations. We understand that a long wait, especially with family, can be frustrating, and we sincerely apologize for the delay. Your feedback helps us identify areas where we can improve and streamline our processes to avoid such situations in the future.Regarding the value for money and menu selection, we take your comments seriously and will review them with our team to explore possible improvements.We’re very happy that our staff’s friendliness left a positive impression, and we hope to welcome you back soon – whether for breakfast or dinner – to provide an even better experience.Warm regards,The Radisson Blu Hotel Team