L'Osteria Villach

Ciao, We are very sorry to hear that your experiences at our L'Osteria in Villach have …Ciao, We are very sorry to hear that your experiences at our L'Osteria in Villach have repeatedly not met your expectations, especially when you compare them to other locations. We take your feedback very seriously as our goal is to provide a consistently high standard of service and quality everywhere. The type of interaction and quality of service you describe is completely unacceptable and contrary to the values ​​we instill in our teams. We will immediately forward your comments to the appropriate branch management to ensure immediate action is taken to improve the situation. This includes checking both customer service and food quality. We also regret that the architectural design makes the atmosphere uncomfortable. We will consider whether there are ways to make the atmosphere more friendly and welcoming. We would like to thank you for your honesty and really hope that you will give us another chance to show you that we can learn from your feedback and make significant improvements. We apologize again for the inconvenience caused and hope to welcome you again soon under improved conditions. Kind regards, your L'Osteria team from VillachMore