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Response from the owner
4 mois plus tôt
Cee, we appreciate your views on this gratuity issue. After looking into this particular situation, we have figured out that the gratuity was actually explained when the bill was presented to you. It must have been a simple mistake on our …Cee, we appreciate your views on this gratuity issue. After looking into this particular situation, we have figured out that the gratuity was actually explained when the bill was presented to you. It must have been a simple mistake on our end when the gratuity appeared a second time on the debit machine. We strive to create 5 star experiences for all of our guests at LOLI, and being transparent with gratuities and prices is part of this experience. Our menu is a blend of hand crafted cocktails and local beverage providers! We are proud to say that we have quality ingredients and products. Our menu is clear and priced accordingly based on the quality. Please contact us, we would love to hear from you! Our email is [email protected] We hope that you join us again and consider giving LOLI another opportunity to make it right! More