L'Hexagone Boca

We are sincerely sorry to learn that your experience with us did not meet your expectations. Your feedback is extremely valuable to us as we constantly strive to provide an excellent dining experience for our customers. We take your …We are sincerely sorry to learn that your experience with us did not meet your expectations. Your feedback is extremely valuable to us as we constantly strive to provide an excellent dining experience for our customers. We take your feedback very seriously, and we are committed to examining these aspects closely to improve our service and our dishes. We are delighted to hear that you found our service pleasant, but we completely understand your decision not to return after this disappointment. We hope to have the opportunity to welcome you again in the future and regain your trust by providing us with an exceptional dining experience. If you would like to discuss your experience in more detail, please do not hesitate to contact us directly. Thank you again for your constructive feedback.More

We are deeply sorry for the unpleasant experience you had during your visit to our brasserie restaurant. Your comments regarding the behavior of the servers, the presence of a small piece of scrap metal in the burger, and the temperature of …We are deeply sorry for the unpleasant experience you had during your visit to our brasserie restaurant. Your comments regarding the behavior of the servers, the presence of a small piece of scrap metal in the burger, and the temperature of the duck breast are very concerning, and we offer you our most sincere apologies for these incidents. The quality of our service and customer satisfaction are of the utmost importance to us, and we sincerely regret that we failed to fulfill our commitments during your visit. We will immediately investigate these issues with our team and take corrective action to prevent situations like this from occurring in the future. We understand how these issues may have affected your experience, and we would like the opportunity to welcome you back to provide you with an experience that reflects our usual standards. If you wish, please contact us directly at [email address] to discuss your experience in more detail and to take the necessary steps to regain your trust. Thank you for making us aware of these issues, and we hope to have the opportunity to rectify the situation and provide you with a positive experience on a future visit.More