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Response from the owner
un an plus tôt
Hello Mrs Rossard, Thank you for your opinion. Once again, I would like to reiterate my apologies on behalf of the Entracte …Hello Mrs Rossard, Thank you for your opinion. Once again, I would like to reiterate my apologies on behalf of the Entracte team for the disappointment you suffered today; Disorganization during service led to this unusual error in the kitchen. I can assure you that we will do everything we can to ensure that this does not happen again. As director of the establishment, the satisfaction of our customers is a constant concern. Present at the time of payment of your table we were able to exchange it directly. Sorry about this unpleasant experience, do not hesitate to come back to our restaurant and ask to see me. I will do my best to ensure that your experience goes wonderfully. Kind regards Frédérique RISPOLI More