Kozy Sushi

Thank you for your feedback, and we sincerely apologize for your recent experiences. We take your concerns seriously, and we would like to investigate further. Could you please let us know what you ordered during your visits? Freshness is …Thank you for your feedback, and we sincerely apologize for your recent experiences. We take your concerns seriously, and we would like to investigate further. Could you please let us know what you ordered during your visits? Freshness is our top priority, which is why I personally ensure we only use whole salmon, not pre-fileted, to guarantee the best quality. Additionally, we use high-end Bluefin tuna for its superior freshness and taste. One thing I can speculate is that if your order included Bluefin tuna, it’s possible that some individuals may find the oiliness of the tuna doesn’t sit well with them. Could you please let me know if tuna was part of your order? We’re committed to providing the best for our customers, and I want to make sure we address any issues you've encountered. Please reach out if you'd like to discuss this in more detail. You can also text me directly at 416-707-5987. We appreciate your understanding and hope to have the opportunity to make things right.More