K
Response from the owner
7 jours plus tôt
Hi Sebastian, Thank you for taking the time to share your review. First, I want to sincerely apologize for not including the whipped cream. We've had feedback from many customers who prefer not to receive whipped cream since it often …Hi Sebastian, Thank you for taking the time to share your review. First, I want to sincerely apologize for not including the whipped cream. We've had feedback from many customers who prefer not to receive whipped cream since it often melts by the time it reaches the destination, so we stopped including it automatically. However, we're always happy to provide it upon request, and we regret that this wasn't communicated clearly. Regarding the price increase, we understand your concern. Prices have indeed gone up a few times over the past couple of years, and this is something many businesses, including ours, have had to navigate. Rising costs across the board-ingredients, labor, and general operations-have left us with no choice but to adjust our pricing to stay sustainable. That said, we strive to remain competitive, and compared to similar restaurants, we believe our prices are fair. Of course, we respect that everyone's perspective is different. We're sorry to hear that you felt disappointed, but we genuinely appreciate your feedback. Wishing you all the best, and thank you again for your patronage. Best Regards,More