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Response from the owner
11 mois plus tôt
**update: dear Gabrielle. You contacted us based on our response and received a delicious new Happy bag. We would greatly appreciate a positive spin on your review! ** …**update: dear Gabrielle. You contacted us based on our response and received a delicious new Happy bag. We would greatly appreciate a positive spin on your review! ** We regret to read that the cake did not meet the quality Gabrielle, our apologies. What I can offer you is a new Happy bag. We fill the bag on the day itself with freshly baked products that can no longer be sold the next day. That is the power of the Happy bag! Together against food waste. You get a lot of goodies for little. However, the content varies from day to day. Bread, cookies and sometimes a cake (a cake is rare). The cake can be from the day before, but it must always be of good quality. If you would like a new bag or, with some exceptions, your money back, please call 06-11894415. We will see if it can be stated more clearly to avoid misconceptions. Thanks for your feedback. With this compensation we hope to make your experience with us positive again! With warm baker's greetings, AmaMore