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Response from the owner
7 jours plus tôt
Dear Mr. Majsler, Thank you very much for sharing your opinion and experience with us. We are very …Dear Mr. Majsler, Thank you very much for sharing your opinion and experience with us. We are very sorry that your visit did not meet your expectations. We take every comment from our guests seriously and always strive for improvement. In Oazi 2.0, we want to provide a pleasant and transparent experience. The gratuity option at the POS terminal is designed as a choice and is not mandatory in any way. We are consistent in issuing invoices, as we want to ensure that all our guests receive an invoice upon payment, as required by law. In this case, there was a technical error on the terminal itself, for which we sincerely apologize. Your feedback will help us improve our services. We are grateful for your attention and we hope you will give us the opportunity to create a more pleasant experience for you in the future. Best regards, The Oaza 2.0 teamMore