Venez manger dans Jet Ski Rent Taormina Letojanni si vous avez faim après avoir admiré Il Castello Normanno. Vous aurez de bons souvenirs de ce lieu parce qu'il est connu pour avoir un bon service et une équipe aimable, toujours prête à vous aider. Cet endroit a obtenu le score de 4.6 dans le système de notation de Google.
!!DO NOT USE JET SKI RENT TAORMINA LETOJANNI!! I rented a boat for 7 people 1 month in advance to our selected departure date for a full days rental via SamBoat (think of it as the AirBnB for boat rental). Upon getting in contact with Gabriele I was told to meet him at Sun Beach Club Taormina in order to collect the boat. After driving 45 minutes to the location we were greeted by two bar staff that said to wait for the boss (Gabriele) while he fetches the boat. I then receive a call from Gabriele saying that he has not been paid for the boat however we had paid SamBoat prior to this - we have receipts and the money had been taken from my bank account. Gabriele told me to call SamBoat and cancel the reservation as he had not been paid by them and to pay him via bank transfer directly - this would mean that we would get a €0 refund due to SamBoat's refund policy, and would have to pay Gabriele again the full amount to rent the boat directly. This is also against SamBoat's terms and conditions and were informed to contact them if this happens. If Gabriele/the company did not get paid by SamBoat this is a conflict of interest with them and, as we had already paid, was not a problem for the customer. If there was prior communication regarding the matter then there wouldn't have been any issues however the issues had only begun when we had already arrived at the location to collect the boat and felt as though we were being scammed. I would not recommend using this company due to their customer service. I am unsure if this is a genuine mistake with SamBoat or if the company tried to scam us in order to make us pay twice. The reason I say this is because SamBoat contacted me to say the user has now been banned from their platform. Edit regarding owner's response: the platform used to purchase the boat rental was via SamBoat and is absolutely for your company due to the name (Gabriele) and location being the same. You are not SamBoat but your boats were on there alongside the Facebook and Instagram accounts that you linked to. You are pretending to not know what SamBoat is despite confirming it during a phone call. Scam. Avoid at all costs.
J
Response from the owner5 mois plus tôt
Salve, ma non siamo noi Sam Boat. Mi dispiace per quello che avete avuto con questa agenzia di nome Sam Boat ma non siamo noi. Vi consiglio di contattare questa agenzia. Vi auguro una buona giornata. Saluti