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Response from the owner
2 années plus tôt
Hello solemn Lourdin, Thank you for taking the time to share your experience with us. …Hello solemn Lourdin, Thank you for taking the time to share your experience with us. We are sorry to learn of your disappointment following your visit to the Villebon Sur Yvette store. Unfortunately, Valentine's Day boxes are not customizable because they contain a support with predefined cells to accommodate certain shapes of chocolates. If other stores agree to personalize them it is an independent store choice but these boxes are normally identical in all Jeff de Bruges. We hope that this experience will not dampen interest in our brand. Kind regards, The Jeff team from Bruges Chocolate maker and cocoa farmerMore