Visiter Giardini Ravino demande du temps et des efforts. Si cela vous donne faim, venez dans Ischia Residence Ravino pour un bon repas. Des musiciens jouent de la musique live pendant la soirée. Imaginez la combinaison d'un plat délicieux avec un personnel professionnel, c'est exactement ce que ce lieu vous offre. Un service sympa est toujours un plaisir. Les utilisateurs de Google accordent un score de 4.6 à cet endroit.
In October 2023, I stayed in this hotel while I was there for wedding planning in Ischia. I had a great experience during my previous stay, which is why I recommended the hotel to about 10 family members who also booked rooms there. However, this time around, our experience was the worst we have ever had at a hotel, all thanks to Luca, the son of the hotel owner. Luca was extremely disrespectful to all 10 of us staying at Garden Ravino. Here are a few examples of his behavior: - He shouted at 8 and 9-year-old children for being loud while swimming in the pool. If the hotel does not welcome children, they should clarify that it is an adult-only establishment. - Luca told a guest that he wouldn't mind if they booked another hotel, but he refused to provide a refund. When another guest politely asked if their room would be cleaned, Luca rudely replied that they would have to pay extra for that service. - One guest was reduced to tears by Luca's unapproachable and aggressive attitude whenever she sought assistance. - The hotel made several payment errors and overcharged most of us. It is clear that Luca needs help as he appears to be a depressed young man who channels his anger towards guests. This is my first negative and honest review, and the other guests will also be sharing their experiences with Luca. What a shame as Lucas Parents are super friendly and polite. Service: 1