Il Pacioccone

Hi Buia! You and your parents arrived when we were really full, but after about 20 minutes we found a seat for you, we have a small restaurant then we try to do our best to be fast enough and turn the tables more as we can, without rushing up our customers. "The 2 hours of waiting"... your watch doesn't work well, since you took your seat till arrived the dishes it took 25 minutes. Anyway, in the kitchen we have just one person that makes starters, pastas and pizzas, ALONE. Then, usually he makes three tables together to be as faster as he can. I explained you how it works. The table you say that received the food before you, it was with a few minutes of difference... normal if the chef prepares 3 tables together then, when something is ready we bring to the table. Remember that we don't have freezer, microwave or blast chiller, all the dishes are prepared at the moment, they are not pre cooked. And about the discount, when you asked that... Even your mother looked at you and told to stop, because it didn't make sense. Since you complained during the waiting, we offered you one more glass of wine, offered you a limoncello at the end and we also asked you if you wanted something else, a dessert for example, but you refused everything... I'm sorry if you didn't enjoy the whole experience here... but hope next time, if you come back to Amsterdam you come here again to have dinner with us, because the food you enjoyed 100% (the plates were cleaned, white to be precise) and it's the result of the care we put in everything we do. Have a nice day,