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Response from the owner
9 mois plus tôt
Good morning Margherita, the request for prizes must be made by presenting the loyalty card as requested on page 6 of the regulation (filed with the Ministry) readable at the following link: www.gruppoisa.com/regolamento_nonnaisa_2023.pdf …Good morning Margherita, the request for prizes must be made by presenting the loyalty card as requested on page 6 of the regulation (filed with the Ministry) readable at the following link: www.gruppoisa.com/regolamento_nonnaisa_2023.pdf The fact that for daily shopping it is allowed to use photos, apps such as Stocard or previous receipts to accumulate points is a very different thing because you are adding points on a loyalty card. But to collect the prize the customer is required to present himself with the loyalty card because it is necessary to verify the real possession and ownership of the same. Unfortunately, cases of points being deducted from other customers' cards in a dishonest manner are not uncommon. Best regards Nicola from Customer ServiceMore