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Response from the owner
7 mois plus tôt
Hey Jasmin Albiez, we're sorry that you weren't satisfied with our service this time. Basically, you get a 2-year guarantee on the entire range. We also issue higher guarantees for certain series (including METOD, PAX, ENHET, GALANT). If a …Hey Jasmin Albiez, we're sorry that you weren't satisfied with our service this time. Basically, you get a 2-year guarantee on the entire range. We also issue higher guarantees for certain series (including METOD, PAX, ENHET, GALANT). If a spare part is missing or defective, you can usually obtain it from customer service in the furniture store or order it yourself online using the number in the assembly instructions. We hope to have helped you and look forward to welcoming you again another time. Your IKEA Pratteln team.More
