I Tigli in Theoria

Usually we are grateful for each and every review, even the bad ones, because they help us improve the quality of our services to the customers. This is not the case. You arrived at the restaurant in the middle of the dinner service without a reservation and we tried to get you a table even though the restaurant was already fully booked, asking you to patiently wait few minutes comfortably seated on the sofas in the dehor. In the meantime we had to prioritise and welcome some customers that, unlike you, have made a reservation as recommended for this level of restaurants; something that you should know since you mentioned the Michelin Guide. It took us less then 5 minutes to get a table ready for you but apparently it wasn’t quick enough so you decided to leave, shouting disrespectful words to our employees in front of all our guests, disturbing their peaceful evening. Usually we would apologise for any disservice to you. This time our apologies go to those customers disturbed by your uneducated and unpolite behaviour.