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Response from the owner
11 mois plus tôt
Dear Customer, We thank you for taking the time to write to us following your stay at the …Dear Customer, We thank you for taking the time to write to us following your stay at the Campanile Melun Sénart hotel. We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies. We are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. Waiting to meet you. Estelle - ReceptionistMore