Halibut House Fish and Chips

Name: Halibut House Fish and Chips
Address: 875 Highland Rd W, Kitchener, Ontario, Canada
Telephone: +15192082999
Price range: $
Rating: 4

402 notes

N°3 de 103 restaurants de fruits de mer à Kitchener

Fruits de mer

€€€€ Fourchette de prix par personne CAD 10-CAD 30

Halibut House Fish and Chips sur la carte

875 Highland Rd W

Kitchener, Ontario, Canada

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Passez du bon temps ici et partagez un flétan pané cuit à la perfection avec vos amis. Après une longue journée de travail, vous pouvez essayer un café délicieux. La livraison de plats est un atout majeur de ce restaurant. Un personnel professionnel montre un haut niveau d'hospitalité dans Halibut House Fish and Chips. A chacune de vos visites, vous aurez droit à un service digne. C'est une bonne nouvelle pour les clients que ce lieu propose un prix attractif. La plupart du temps, on trouve ici une atmosphère exotique. 4 est la note que cet endroit a reçu du sytème de notation de Google.

Avis d'utilisateurs sur les plats et les services

the tartar sauce

the first time

flétan frites salades poisson églefin fruits de mer viande poisson frites

Voir toutMoins

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Google

(4/5)

377

Trip

(3,1/5)

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Service Temporairement Indisponible Merci de réessayer plus tard.

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Kevin B 7 mois plus tôt sur Google

I recently visited Halibut House Fish and Chips with high hopes, but unfortunately, my experience fell short of expectations. Upon arrival, I was greeted politely, and the staff maintained a respectful and courteous tone throughout my visit, which I appreciated. However, the overall service was significantly lacking. It took approximately 30 minutes just to have my order taken, despite the restaurant not being overly busy at the time. This long wait set a frustrating tone for the rest of the visit. When the food finally arrived, my order was incorrect, which added to the disappointment. Although the staff were polite, there was little effort to correct the mistake in a timely manner. It felt as though the communication between the kitchen and front-of-house staff was disorganized, which impacted the quality of service. While I understand that mistakes can happen, I do believe that a more attentive approach and improved efficiency could have made this experience much better. I’m hopeful that the management team or corporate office will take this feedback seriously and offer some form of resolution, as I do see potential in the restaurant if the service aspect is addressed. I’m sharing this feedback in the spirit of helping improve the customer experience for future diners. Food: 3 Service: 1 Atmosphere: 3 Service: Dine in Meal type: Dinner Price per person: $20–30

Response from the owner 7 mois plus tôt

Hello Kevin !Thank you for your feedback! We will definitely try our best to improve. As we want nothing but the best experience for all our guests. ours apologies from our teams. Hopefully you can give us another try on a regular days, as we had a long line up yesterday with BOGO buy one and get one free and lack some part of communication and service. Thanks again for your feedback and hope to welcome you back for another try.

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penny 3 années plus tôt sur Restaurant Guru

i was there this morning and was very disappointed i get arround by mobility scooter and was informed i could no longer bring it in i only do so when the weather is wet or cold the cold seat affects my lower back in winter i was told that wheel chairs and walkers were the only ones allowed in i don't obstruct aisles or seats with it this isn't right

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Lucy 3 années plus tôt sur Restaurant Guru

Halibut House Kitchener - first time for breakfast - excellent, and affordable - will certainly be back!

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