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Response from the owner
4 mois plus tôt
Good morning … Good morning We are sincerely sorry to learn that your recent order did not meet your expectations. We attach great importance to the quality of our dishes and the satisfaction of our customers, and it is obvious that we fell short this time. Regarding the sweet potato fries, we understand your frustration at having received normal fries despite the extra cost. As for your Chicken, it is unacceptable that key elements like avocado and sauce have been omitted, and that the cheddar is not melted We will immediately investigate what happened with your order and take necessary steps to prevent it from happening again. When did you place this order and in which restaurant? To compensate for this unpleasant experience, we would like to offer you a new menu, contact the restaurant on 01 73 74 18 21 and ask. Dan. Once again, we apologize for this situation and thank you for raising your concerns with us. Your feedback is valuable and helps us improve our services. Sincerely,More