Ajouter une photo
51 photos
Ajouter une photo
Ajouter votre avis
D'après les commentaires des clients, la cuisine française est plutôt bonne. La plupart des visiteurs de ce restaurant soulignent qu'un filet américain savoureux est servi ici. La carte des vins ravira tous les palais, tous les visiteurs pourront trouver le vin qui leur plaira. Un personnel énorme montre un haut niveau d'hospitalité dans Gaston. Un service digne est ce que les invités apprécient ici. Vous apprécierez un décor familial et une atmosphère plaisante à ce lieu. Cet endroit a obtenu le score de 4.5 dans le système de notation de Google.
Avis d'utilisateurs sur les plats et les services
Voir toutMoins
Avis des visiteurs sur Gaston
/ 69
Service Temporairement Indisponible
Merci de réessayer plus tard.
c
Demander la suppression d'informations
cedric poupy
12 mois plus tôt sur Google
Le cadre est vraiment très chouette et la carte prometteuse. L’accueil est chaleureux en ce dimanche midi et les entrées étaient excellentes, avec une mention spéciale pour le poireau vinaigrette revisité: un vrai régal ! En revanche, le reste du service a été interminable Ce qui m’a d’ailleurs laissé tout le temps de rédiger cet avis Nos plats sont arrivés froids 1h40 après notre installation et là c’est vraiment trop long. Même chaud, le poulpe grillé avec la purée de maïs ne m’aurait pas convaincu (ça ne fonctionne pas pour moi). Ma femme, elle, n’a pas réussi à finir ses Saint-Jacques avec purée de céleri froide. Heureusement, un geste commercial a été fait, ce qui est appréciable. Le principal problème semble être un trop grand nombre de couverts par rapport à la capacité de l’équipe en salle. Les serveuses, très gentilles, étaient débordées et obligées de courir partout en négligeant le service. À mon avis (de simple client !), ajuster le nombre de couverts à la capacité réelle du personnel permettrait une meilleure gestion du service et des clients satisfaits. Pas de chance cette fois-ci ! Service: Dine in Meal type: Lunch Price per person: €40–50 Food: 3 Service: 2 Atmosphere: 3 Recommended dishes: Maquereau
m
Demander la suppression d'informations
max etienne
un an plus tôt sur Google
Un régal !!! Venu dîner pour finir le séjour, nous avons été agréablement surpris, par l’ensemble du restaurant. Nous avons mangé dans le patio, qui est très agréable, une playlist musicale fabuleuse, le Service efficace et d’une gentillesse et ils ont toujours le sourire. Tous les plats que nous avons pris étaient vraiment délicieux, très copieux et un bon rapport qualité prix. Très étonnant pour un restaurant de bord de mer. Je vous recommande. Franchement ce restaurant nous y avons passé un agréable moment. Service: Dine in Meal type: Dinner Price per person: €40–50 Food: 5 Service: 5 Atmosphere: 5
H
Demander la suppression d'informations
Haley Erickson
un an plus tôt sur Google
April 13th was not Gaston’s night. We won’t be coming back, and supposedly the table next to us won’t be either. We waited 7 minutes at the front of the line for no one to acknowledge us or the 8 people behind us. The guest behind us eventually went in and asked the staff where to check in, said those with a RDV come to the bar, others wait outside. So we went inside. Waited 10 minutes for a menu Waited 10 minutes to be greeted again Asked for a drink card, then told us that there’s two for the whole restaurant. I thought she meant two drinks but no two entire menus for the entire restaurant. ***On top of this, there was no communication upon our initial contact about this problem. Came back, my boyfriend ordered and then the waitress said there’s no more and then he ordered something else and then she said there’s none of that either. Forgot our water, reminded them and it took 10 more minutes. Keep in mind I’m genuinely counting the time at this point. Because I’m already displeased about how we were treated upon greeting. We overheard that the dessert on the card isn’t what’s actually available. The menu is printed paper, it should be easy to print out the appropriate information. Small detail but they could invest in better paper for the image they’re attempting to portray. The table next to us started to get impatient, when we arrived they were just finishing their starter and at this point it’s been an hour since then. After an hour and a half they asked about their food, the manager said it was on the way and then about 5 minutes later the waitress came to say that the plates can be cancelled. As a server in my past, after an appropriate amount of time I would acknowledge the tables lack of food, tell them I’m checking on it, and go check on it. Total fail on the waitress in this regard. They cancelled and left very upset but willing to eat somewhere else. No one compensated their meal or drinks either. Which in my opinion tells me the restaurant doesn’t care that they wasted the time of 3 people. Our Lotte plates took a long time to arrive but this was expected by then. It was good, but nothing special. It was a bit watery and lacked much flavor. We asked for more water, but didn’t receive it till we finished our plates and by that time my boyfriend was paying because we wanted to get the F out. The ham starter was good. But it took some time to arrive and it’s not like the chefs themselves are cooking it. A 2 person reservation should take 1h30 total for service, which includes entree, plate, and desert. our service took over 2 hours, excluding entree and desert. I genuinely felt bad for anyone sitting after us. Though I noticed some of them getting full service before us or the table next to us that were waiting. My boyfriend and I have come once before last year when they opened and the service was fine. He came once before that as well and says that the service was quite slow. But not as slow as tonight. I come from years of restaurant experience so I’m quite disappointed myself. So is my boyfriend. And the table next to us. I wrote this in hopes that the restaurant can make the proper adjustments, because this is just bad. They need work on communication between their staff as well as with their guests. A big one as well is greeting. Your sorrys at the end of service don’t make up for the bad job you know you did. It’s a big shame. Food: 3 Service: 1 Atmosphere: 4
G
Response from the owner
un an plus tôt
Hello, we understand your disappointment and we apologize for this. With the arrival of sunny days and the start of the summer season, we had some unforeseen logistics and organization. We hope you will have the opportunity to come back and we are committed to improving our service to offer you a satisfying experience
Afficher les réponses (1)
Toutes les évaluations
Française
€€€€
Fourchette de prix par personne plus de €42
© OpenStreetMaps
contributors
Adresse
22 Av. Notre Dame des Passes, Arcachon, Nouvelle-Aquitaine, France
Particularités
Cartes de crédit acceptées
Pas de livraison
Terrasse extérieure
Pas de plats à emporter
Réservation
Accès personnes handicapées
Site web
Signaler une erreur
