Fouquet's Paris

Dear Ms. Ming, We thank you for sharing your impressions following your breakfast experience. …Dear Ms. Ming, We thank you for sharing your impressions following your breakfast experience. We are sorry to learn that the service did not live up to your expectations and the standards that we strive to maintain. We sincerely regret that you waited an hour to be served, received your dishes in small quantities, and had to repeatedly ask for essential items such as water or cutlery. This is far from the smooth and pleasant experience we want to offer our customers. We also regret that the vacuuming during your meal may have disrupted this moment of conviviality with your friends. Your feedback has been shared with the teams concerned in order to understand what happened and make the necessary adjustments to prevent it from happening again. Our Brewery Manager is naturally available if you wish to discuss this further. We sincerely hope to have the opportunity to welcome you again and provide you with an experience that meets your expectations. With all our apologies and best regards, Sincerely, Julien Gardin General manager More