Foresteria del Monastero di S. Scolastica

Good morning Mr. Luciano, regarding the incorrect quote, even before the booking confirmation, I sent you the PDF with all the rates where it is clear first of all that "(prices are to be understood per person and per day)", at the moment …Good morning Mr. Luciano, regarding the incorrect quote, even before the booking confirmation, I sent you the PDF with all the rates where it is clear first of all that "(prices are to be understood per person and per day)", at the moment of the bill we discussed this, and she didn't say anything to me, I thought we had calmly clarified. The price for a B/B is €39.00 per day per person, in the practical total I mistakenly wrote €78.00 calculating as 1 day instead of according to your actual stay of 2 days and this was the mistake. Also in the PDF, Wi-Fi is clearly mentioned in the common areas and is not mentioned in the room as with the television. I repeat if he was so unhappy why not say it in front like adults instead of writing it later behind a keyboard? We always try to accommodate, however beyond the price written in the email there is also the price list which clearly shows the prices. We are human and we can all make mistakes, when confirming, if you had carefully read the price list and had a doubt, you could also write it down. Having said that, we are truly sorry for everything.More