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Response from the owner
2 mois plus tôt
Good morning, We thank you for your feedback and are sincerely sorry to learn that your visit …Good morning, We thank you for your feedback and are sincerely sorry to learn that your visit to our store on rue de la Gare in Morges did not live up to your expectations. At Fleur de Pains, we make it a point of honor to offer quality products, accompanied by friendly service, and we regret that this was not the case during your visit. We understand your frustration regarding the prices and perceived quality of our products, particularly quiche Lorraine. Our prices are partly linked to the increasing costs of raw materials and energy, while maintaining our commitment to local and artisanal production. This in no way justifies an unsatisfactory experience, and we will pass your feedback on to our quality team so that a process check can be carried out. Regarding reception, please know that we will raise awareness among the store team to ensure that our service standards are respected. Reiterating our apologies and hoping that we will have the pleasure of welcoming you again to our points of sale. The Fleur de Pains TeamMore