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Response from the owner
7 jours plus tôt
Hi lilahblain, Thank you so much for reaching out and sharing your experience with us. We truly appreciate your feedback, even when it's not what we hope to hear, as it helps us improve and serve our customers better. We're really sorry to hear about your recent visit and the confusion regarding our peanut policy. We understand how frustrating it must have been to feel like you had to waste food, and that's definitely not the experience we want for our guests. Your feedback is incredibly valuable, and we'll be sure to address this with our team to ensure clarity and consistency across all locations. We hope you'll consider giving us another chance in the future. Thank you again for taking the time to let us know about your experience. Best wishes, The Five Guys Team