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Response from the owner
un mois plus tôt
Dear Vasilica, We sincerely apologize for the less-than-ideal experience you had during your …Dear Vasilica, We sincerely apologize for the less-than-ideal experience you had during your recent visit to our restaurant. Due to an unforeseen issue, our service fell short of the high standards you deserve, and we regret any disappointment this may have caused. We truly value your feedback and are committed to making improvements to serve our guests better. We would like to invite you to visit us again soon so we can provide you with an exceptional experience. It would be our pleasure to welcome you back and serve you with the utmost care. Thank you very much. More